Frequently Asked Questions
We believe in offering the highest quality products to our consumers. Many of our products are made from all-natural ingredients, are non-gmo, vegan, and gluten free. Please refer to each product listing for specific claim information.
Many of our products can be used as part of your daily routine for total wellness. Please refer to each product listing for specific information regarding usage and dosage. You should always consult your physician or health care provider if you have concerns or questions before using any product.
Yes, always consult your physician or health care provider before taking a product with any specific concerns.
Reach out to a caring Konsyl team member. If you contact us immediately, we may be able to help you modify or cancel your order if it has not yet been processed. Unfortunately, if an order has already been processed, we can’t make any changes. But, we will do everything we can to determine next steps and resolve any issues.
We follow standard USPS shipping related fees. Most orders will ship standard USPS rates with a 5 to 7 business day delivery. In some cases, other carriers may be used. Interested in saving? Join our community of subscribers to save on shipping and receive your favorite Konsyl products ongoing!
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it: unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at email@example.com.